Life Care Centers of America’s Whatever It Takes And Then Some program honors associates who go beyond their job descriptions in caring for residents, their families and fellow associates. Here are three of the inspiring stories from our July 2019 winners:
Don Staton, floor tech at Life Care Center of Carrollton, Missouri, was cleaning on the memory care unit when a resident started talking to him about his military hat, which happened to be the same branch of service in which the resident had served. Staton searched for a military hat that he thought the resident would like and bought it with his own money. The smile on the resident’s face when he received the hat was priceless!
Kyndal Harmon, health information director at Ridgeview Terrace of Life Care in Rutledge, Tennessee, ordered a small stuffed animal for each resident. “The smiles she created on our residents’ faces when she handed out these gifts was priceless,” said Darlene Lawson, central supply associate. “Many of our residents still carry their stuffed animal around with them wherever they go.” Harmon was also a big help to the facility staff when the area was under a tornado warning.
Rolando Pablo, dietary manager at Life Care Center of Orange Park, Florida, made a difference for a patient who was refusing to go to dialysis. While multiple associates tried to convince her to go, it took Pablo’s encouragement and promise to make her favorite lumpia and pancit, traditional Filipino dishes, to finally make her willing to go to her needed treatment.