Silver National Quality Award

Life Care Center of Carrollton, Missouri, recently received the 2017 Silver – Achievement in Quality Award from the American Health Care Association and National Center for Assisted Living.


Life Care Center of Carrollton was one of only 191 organizations nationwide and four in Missouri to receive this level of recognition this year.


Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the criteria of the Baldrige Performance Excellence Program. The program assists providers of long-term and post-acute care services in achieving their performance excellence goals.


The program has three levels: Bronze, Silver and Gold. The Bronze level is the first tier; facilities must earn an award at each level before submitting a detailed application for the next.


“It is a great honor for our facility to win this award,” said Lynn Hayes, executive director at Life Care Center of Carrollton. “Our team spent countless hours and days working on the content and then educating our staff. Quality improvement is a win-win for all. Nothing is more important than giving our residents the best care possible.”


“I am honored to recognize this year’s Silver award recipients for their dedication to delivering quality care,” said Alana Wolfe, Chair of the AHCA/NCAL National Quality Award Board of Overseers. “I applaud Life Care Center of Carrollton’s ability to effectively apply the Baldrige criteria to improve quality performance.”


The award will be presented formally during AHCA/NCAL’s 68th Annual Convention and Exposition, Oct. 15 – 18, in Las Vegas.


“Achievement of the Silver National Quality Award is a prestigious accomplishment recognized throughout the health care community, and we are very proud of the associates at Life Care Center of Carrollton for their hard work to reach this goal,” said Beecher Hunter, Life Care president. “The award is also symbolic of a highly functioning team because it takes the commitment of every associate to win it.”